Double Opt-In

Confirm recipients by text before sending other messages

When double opt-in is on, Delivyr will not send regular messages until the recipient confirms.

  1. You send an opt-in request SMS.
  2. They reply YES, JOIN, or UNSTOP.
  3. After that, your other templates can go out.

Ask your Delivyr representative to enable this on your account and mark one approved SMS template as the opt-in request.

Create that template like any other. Example:

Reply YES to confirm you want SMS updates from {{account_dba}}. Msg & data rates may apply.

The reply must start with YES, JOIN, or UNSTOP. Delivyr then sends a confirmation automatically.

If you send a regular template before they confirm, the message is rejected (code 25: Phone number has not responded to opt in request). Check Logs → Rejected Messages.

STOP still works. Opted-out numbers will not receive the opt-in request either.


Did this page help you?